Support

Whether you have questions about DirectSync or ETLBox, need assistance with technical issues, or want to learn more about licensing options, our team is ready to support you.

No matter how big or small your request is—technical questions, feature suggestions, or general inquiries—we’re just a message away.

Contact form

Fill out our contact form, and we’ll get back to you as soon as possible.

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Helpdesk

For the best support experience, use our Jira Helpdesk for licensing questions, feature requests, bug reports, or general inquiries.

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Email

Reach out to us directly at support@etlbox.net. We look forward to hearing from you!

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About the company

We craft ETLBox and DirectSync with passion and precision in the heart of Berlin. Our team is dedicated to building powerful, reliable software that helps developers simplify data integration.

Driven by a love for clean code and efficient solutions, we’re proud to support businesses around the world with tools that just work. ETLBoxperts GmbH is located and registered in Berlin, Germany.

Address & contact

Company:
ETLBoxperts GmbH
Address:
Mädewalder Weg 34A
12621 Berlin
Germany
Phone:
+49 151 228 42 181

Legal information

Registration number:
HRB 263153 B
Registered in:
Berlin (Charlottenburg)
VAT number:
DE368638493
Managing director:
Andreas Lennartz